#Hindi_Theriyathu_Poda,” she wrote on her verified Twitter page.
“A customer doesn’t necessarily need to know Hindi or English. The issue also received political attention with DMK MP Kanimozhi tweeting that it should be made mandatory for companies to serve their customers in their local language. This sense of entitlement of Hindi speaking people is what Tamil Nadu has been opposing all along They want the Tamils to learn Hindi to speak to them. The hashtag also received support from outside Tamil Nadu with people from southern states including Karnataka narrating incidents of customer care executives insisting them to speak in Hindi.Īpparently, which operates in Tamil Nadu won't have any customer support in Tamil. Netizens said that Zomato’s executive’s assertion was “wrong” and the company should respect the sentiments of the locals. Zomato says it will set up a call centre in Coimbatore gJ04DNKM7wĪfter an uproar over the incident, Zomato released a statement in English and Tamil on Tuesday afternoon to apologise on behalf of the customer care agent, saying the company understands that food and language are "core to any local culture" and that they "take both of them seriously".Īs #RejectZomato hashtag trends on Twitter, Zomato comes out with a statement in English and Tamil regretting an incident where its customer care executive told a person from #TamilNadu to learn "national language" Hindi. Tagged me a liar as he didn't know Tamil. Also takes lesson that being an Indian I should know Hindi. Customer care says amount can't be refunded as I didn't know Hindi. Ordered food in zomato and an item was missed. Three hashtags - #Hindi_Theriyathu_Poda, #HindiIsNotNationalLanguage, and #RejectZomato – have been trending on Twitter since Monday evening. Food delivery platform Zomato faced flak on social media after a customer care executive told a customer from Tamil Nadu that he should know Hindi since it is the country’s “national language.”
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